Privacy Policy
Realizer is a Service of Social Software Solutions AG. All visitors to our Service (“Visitors”) who register with the Service and join a Group are Members or Companies . Companies are the organizers of Groups. Members register and participate in Groups. Companies decide who can join their Group and whether they choose to run advertising or paid Member subscriptions on their Group. This Privacy Policy describes how we, Social Software Solutions AG, obtain and use information about you and your activities and your participation in a Group and your use of Realizer mobile applications. To offer the personalized experience of a Group, we collect personal information about you (“Personal Data”). This policy describes how we collect, use, and share your Personal Data with your Company and other Members in connection with your use of the Service, including our mobile applications. Unless defined here, capitalized words have the same meaning as in the Realizer Terms of Use, which this Privacy Policy is part of.
- Information we collect and how we use it
When you visit our website, join or create a Group, interact with us or your Group Creator through the Service, or use our mobile applications, we, as the service provider for your Group Creator, process Personal Data and other information from you (collectively, “Data”). We use your Personal Data to be able to provide the Service to you:
- We process Personal Data when you share it voluntarily.
- We collect some Personal Data automatically when you visit our website, use the Service or use our Realizer application.
- We use your Personal Data to provide and improve the Service, understand how you and other Members are using Groups and display such information or aggregated information.
- As we explain in our Terms of Use, you (and the people you license Your Content from) keep complete ownership of all Your Content. By posting Your Content on the Service, you grant us a license to use it, but you and your licensors still own it.
- Personal Data you provide directly
‘Personal Data or Personal Information’ means any information relating to you from which you can be identified, directly or indirectly, including your name, contact Id, member Id, birthday, address data, location, online identifier such as your IP address, device Id or Cookies, or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity. For Guests, we allow to just specify their First name (hopefully real), so that even all other collected Personal Data are as anonymous as possible.
‘Special Categories of Personal Data’ means data revealing your personal interests within a Group which, depending on the Group’s purpose can be, racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and data concerning your health, sex life or sexual orientation.
‘Aggregated Data’ is data in a summary form for statistical analysis. A common purpose of aggregation is to get more information about particular groups based on specific variables such as age, profession, or income level.
‘Pseudonymisation’ means the processing of your personal data in a way that the personal data can no longer identify you without the use of additional information, so long as the additional information is kept separately and is subject to technical and organizational measures to prevent you from being identified or identifiable.
Name, Email Address, Phone Number, Other Chat App Ids, Company details (if any) etc. When you register as a Group Creator, we ask you for your details as you have responsibilities within the Group. Any other Participant can store this information voluntarily and set access rules to them in Privacy settings. We are using your Phone Number if you want to restore your password to send you a SMS with a passcode. During payments, you are sharing some information with the Payment Provider you choose (e.g. Apple, Google, Stripe etc.) which happens outside of our scope, but is reported back to us.
Your Location. We ask you for your location so that we can show Events matching your location, show Media which is available only in restricted locations or facilitate interactions with other Participants in your geographic area insofar the Group Creator allows this. In addition, if you opt-in our mobile app collects your GPS location information. If you enable location features or do not disable GPS on your mobile device other Members may be able to see your location if defined for this Group.
Other Personal Data You Provide Directly. You may also provide us Personal Data when you use certain features of the Service such as participating in conversations or polls in your Networks, contact us with inquiries, or respond to one of our surveys.
Other Personal Data You share with Group Creator. If you visit an external Webpage whether by following links provided by the Group Creator or which the Group Creator seamlessly integrates within the Groups visual experience, we provide a Single Sign On which gives the Group Creator’s external page access only to your contact Id and lets this external Service set/unset Tags, but not read out any personal Data like your real name.
- Personal Data and Information we collect automatically
To guarantee your optimal data protection we DO NOT use services like Facebook, Google or Apple Login or Like and Comment Buttons of such Services so that you are not tracked by them.
Information About Your Use of the Service:
Our servers automatically record your visits to the Service. Like all other website and mobile app servers, ours compiles a log that records the date, time, browser (i.e., Firefox), device type (i.e., iPhone), operating system (i.e. Android), and originating IP address during your visit as well as your Login/Logout date and time, as well as the group you are currently in.
We use cookies to collect information about your visits to our website and Service. Cookies are text files placed on your computer by websites to collect standard log information and visitor behavior information. Our cookies DO NOT collect information about which website or ad you visited right before ours, which pages you visited on our Service, or how much time you spent on each section of our Service. We DO NOT collect other data about your visit, such as search requests and results. We use this information for our legitimate interests to track usage of our Service, to measure the number of unique visitors to the different sections of our Service, to understand how Members find and join Groups, and to help us make our Service more valuable to every Group Creator and Participant. The use of this information is called “analytics.” Often information used for analytics is aggregated.
Our mobile applications on iOS (Apple) and Android (Google) have to interact with our computer servers. We assign your device a token so that you do not have to log in every time you use the Service via our mobile apps.
You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our Service features may not work properly without cookies. Most browsers accept cookies automatically but allow you to disable them.
Information About Your Location. From your IP address, we can tell generally where you are when you are accessing our Service, such as which city. We start by choosing a location for you based on the IP address of your Internet connection.
- Our Sharing of your Personal Data and other information
We consider personalizing your Group experience an important part of our Service. We want you to understand what Personal Data gets shared with your Group Creators, other Participants of your Groups, and third parties as part of the Service.
‘Third Party’ means a person or company who is not the Group Creator or another Participant, or government bodies or public agencies and authorities. Third Parties include our service providers whom we authorize, through a data processing agreement, to process your personal data or information to help us with: development, maintenance, and support of our websites and mobile applications, marketing and advertising, marketing research and analysis, communications, and customer service. We do not permit our Third Party service providers to use your personal data for any other purpose. We do not share Personal Data with any person or company unless we have an agreement with them that controls their use of the data.
For payments we prefill your data for you, but you personally have to review and send the data during the transaction.
‘Processing’ or ‘Process’ means any operation or set of operations performed on personal data or on sets of personal data, including by automatic methods, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing, transmitting, sharing or otherwise making available, aligning or combining, restricting, erasing or destroying.
‘Consent’ or ‘Agree’ means your freely given, specific, informed and unambiguous expression of your wishes through a statement or other clear affirmative action such as checking a box which indicates your agreement to our processing of personal data relating to you.
If you are not comfortable with this type of sharing, don’t use our Service.
- Personal Data shared within the Service
Realizer is built to protect the interests of Participants of a Group and at the same time to allow the ability for Group Creators to provide you information without knowing you or your personal Data.
Group Creators or their Admins/Leaders have no access to your personal Data except viewing rights within Realizer of personal Data you share and aggregated Data we provide. Group Creators can register with our API to create/register Participants, set/unset Participant tags (isolated to only those related to this Group!) if they have the Participant’s Id, or get Participant’s Id when the Participant following a link to Group Creators Website from within Realizer or of viewing embedded Views hosted on Group Creators Website.
If Group Creators provide a Network of Partner Id’s they can query which Participant Id has assigned himself which Partner Id.
The information we process and display within Realizer is provided by you or obtained due to your usage activity, engagement, in both aggregated and personally identifiable forms and may persist even after leaving the Group. This usage activity and engagement can be Likes or Comments on Media or Posts or Messages, viewing Media, your Interests provided by you, Messaging, Posting or any other kind of Interaction.
We will use your Mobile Phone Number to send you an SMS with a Passcode in case you forgot your Password and request to set another one.
Realizer considers all Groups as private. None of them could be searched from the outside world. The normal way entering a Group is by a personal Invitation. There are other ways like Campaigns or Signups embedded in private Websites of Participants to invite others.
Personal Information Included in Your Content. If you include personal information in Your Content, it will be displayed to other Members. Please do not share Personal Information in Content!
- Personal Data and Information shared with Third Parties
Payment Solutions. We might prefill Contact Details within Payment forms, but you personally have to send this data.
Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Third Parties Whom We Have Contracts With. Social Software Solutions AG, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples include maintaining our website, databases and mobile applications, processing payments, marketing and advertising, marketing research and analysis, and customer service. When we employ another company to perform a function of this type, we only provide them with the Personal Data and Information they need to perform their specific function and we do not authorize these service providers to use or disclose your personal information except as necessary to perform the tasks we have asked them to do for us or to comply with legal requirements.
If you would like a list of the Third Parties we use to assist us with our personal data or information needs, please email us at c
Legal Requirements. We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) cooperate with a legal investigation or a request from a government authority, (iii) protect and defend the rights or property of Social Software Solutions AG, (iv) protect the legal rights, safety, and security of users of our website and the Service, (v) protect our legal rights and legitimate interests, and those of our business partners, service providers, and customers; (vi) prevent fraud; (vii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (v) protect against legal liability.
- Aggregated data shared
We disclose aggregated statistics, such as number of Group Creators and Participants, in order to describe our Service to current and prospective business partners, and to our Third Party service providers for our legitimate interests and other lawful purposes.
- Your Personal Data Rights
You have rights regarding the Personal Data and Information we have about you.
You may object to, or restrict, our collection, use, sharing, transfer and/or storage of your personal information. You may also request a copy of the information that we have about you. You may also ask us to correct or remove personal information you think is incorrect.
If a Group Creator is using the Service to process your personal information (limited to Participant Id, the Tags set by Group Creator, Upline Participant Id, and Partner Id if you assign one), you may contact the Group Creator to object, restrict, access, correct or delete your personal information. If you need help finding contact information for your Group Creator privacy officer, please contact us using our contact information below.
If you have a registered account in the Service, you may object, restrict, access, correct, or request deletion or a copy of some or all of your Personal Data or Information by logging in to your account.
If you do not have a registered account in the Service and you would like to object, restrict, access, correct, delete, or request a copy of some or all of your personal information, please email, write, or call us at the following address: support@realizer.social.
Social Software Solutions AG
Kägiswilerstrasse 29
6060 Sarnen
Switzerland
We will respond to your request within a reasonable period of time.
Please note, we will keep your personal information for as long as necessary for us to provide the Service to you. We will also keep and use your personal data or information to comply with laws including tax laws and other applicable laws. We will also keep your Personal Data and Information as necessary for backup, archiving, audit, preventing fraud, resolving disputes, and troubleshooting problems.
If you are located in the European Union (EU) and the GDPR applies the following rights are available to you:
Right of access
You have the right to obtain from us free information about your personal data stored at any time and a copy of this information. Furthermore, you have the right to access the following information:
- the purposes of the processing;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- where the personal data are not collected from you, any available information as to their source;
- the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.
Furthermore, you have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, you have the right to be informed of the appropriate safeguards relating to the transfer.
Right to rectification
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Right to erasure
You have the right to obtain from us the erasure of personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- You withdraw consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
- You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
- The personal data have been unlawfully processed.
- The personal data must be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
- The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
Right to be forgotten
Where we have made personal data public and are obliged pursuant to Article 17(1) to erase the personal data, we, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform other controllers processing the personal data that you have requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required.
Right of restriction of processing
You have the right to obtain from us restriction of processing where one of the following applies:
- The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data.
- The processing is unlawful and you oppose the erasure of the personal data and request instead the restriction of their use.
- We no longer need the personal data for the purposes of the processing, but we are required by you for the establishment, exercise or defence of legal claims.
- You have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of us override those of you.
Right to data portability
You have the right to receive the personal data concerning you, which was provided to us, in a structured, commonly used and machine-readable format.
You have the right to transmit those data to another controller without hindrance from us to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
Furthermore, in exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
Right to object
You have the right to object, on grounds relating to your particular situation, at any time, to processing of personal data concerning you, which is based on point (e) or (f) of Article 6 (1) of the GDPR. This also applies to profiling based on these provisions.
We will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
If we process personal data for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing. This applies to profiling to the extent that it is related to such direct marketing.
If you object to us to the processing for direct marketing purposes, we will no longer process the personal data for these purposes.
In addition, you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you by us for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between you and us, or (2) is not authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is not based on your explicit consent.
Right to withdraw data protection consent
You have the right to withdraw your consent to processing of your personal data at any time. Your withdrawal does not affect the legality of the data processing until withdrawal.
You may also make a privacy or data use complaint about us to the Data Protection Authority in the EU/EEA Member State where you live or work by visiting the Office of the Data Protection Commissioner list of Data Protection Authorities at https://www.dataprotection.ie/docs/European-Functions-Useful-Links/b/99.htm. You can email our ur Data Protection Manager at kht@troyer.co.at.
- Your choices
- Join Groups in which you are invited
Unless you are a recognized Member of this Group, only your Host will know you inside this Group, so you can start exploring it anonymously.
We describe in this document which information is shared with other Participants of this Group and with the Group Creator.
- GroupSettings:Interests and Preferences
Group Creators can expose Settings of the Group like the possibility to add a Partner Id for this Group may be backed up by a Network or other verification Mechanism.
You can choose your Interests within the Group, which can be seen by your Upline Hosts.
You can set the Frequency of Notifications of new Content according to your Interests, which is weekly by default. You can pause it or opt out, but keep in mind, the Notifications are the Pulse of Realizer as there are no Mailings sent by Realizer!
- Opting out of tracking
We do not use Cookies for advertising purposes. The only way we are using Cookies, is to track Sessions, which is necessary to run the System in any useful way. So the only way to opt out is by not using our Service.
If a Group Creator uses external Webpages reachable by Links or Embedded in Realizer, the Group Creator has to declare which Cookies these Pages are using. For Embedded Content which is seamlessly integrated inside Realizer, we require the Group Creator just to use Cookies for Session Tracking as we do. All other Cookies are forbidden or must be declared.
- Deleting cookies
To manage or delete browser cookies, please see your browser’s privacy settings.
- Account termination
You can leave one or more of your Groups, in Settings > Preferences or by deleting your Realizer Account as a whole in Legal Info. As soon as you leave, we stop collecting your Personal Data for that Group or for Realizer.
- Exclusions
This Privacy Policy does not apply to any Personal Data collected by Social Software Solutions AG outside the Service, such as a telephone call. This Privacy Policy does not apply to any unsolicited information you provide to Social Software Solutions AG through the Service or through any other means, such as information posted to any public areas of the Service, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Social Software Solutions AG shall be free to reproduce and use such Unsolicited Information without limitation or attribution. We respect your copyrights in Your Content, as outlined in our Terms of Use.
If your Company has an additional privacy policy covering the Company’s use of Personal Data, you should review it carefully, because it may be different than this Privacy Policy.
- Disputes with Companys or other Members
Groups cannot control the actions of Companys or other Members; if you have a privacy-related dispute with a Company or another Member, you should contact that person directly. You should alert us at support@realizer.social if you believe that a Company or another Member has violated this Privacy Policy or our Acceptable Use Policy.
- Children
Our services are not intended for use by minors and we expressly do not wish to process information from minors. If a parent or legal guardian of a minor believes that his or her child may have provided personal information to us, please write to us at the contact address indicated below and we will delete the associated personal information, subject to applicable law and this policy.
- Links to other web applications
This Privacy Policy applies only to the Service. The Service may contain links to other websites not operated or controlled by Social Software Solutions AG. (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Service do not imply that Social Software Solutions AG endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information about their privacy policies and practices.
- Integrated services
Our Service does not allow you to enable online Third Party services, such as social media and social networking services like Facebook or LinkedIn (“Integrated Service”),
We DO NOT share your information with Integrated Services.
- Security of Your Personal Data
We use appropriate technical and organizational measures including encryption, aggregation, and pseudonymization to protect your Personal Data provided via the Service from loss, misuse, and unauthorized access or use, disclosure, alteration, or destruction. However, no Internet, email, or other electronic transmission is ever 100% secure or error free, so we cannot guarantee that your Personal Data will never be accessed, used, or disclosed, so you should take special care in deciding what information you share on the Service.